FAQ

1. What types of tours do you offer?

We offer a wide range of tours, including city tours, cultural experiences, adventure trips, sightseeing excursions, desert safaris, family-friendly packages, and private customized tours planned according to your preferences and availability.

2. What can I expect during the Desert Safari experience?

Your desert safari begins with a private 4×4 car pick-up and drop-off from your location. Enjoy a thrilling dune bashing session, scenic photo stop, and a visit to a camel farm. Try sandboarding and camel riding for a complete desert adventure.

At the camp, experience traditional Emirati hospitality with Arabic coffee, tea,dates, and starters. Enjoy henna painting (hands or feet), traditional Arabic costumes, and a falcon photo opportunity.

The evening continues with a buffet BBQ dinner, belly dance, Tanoura, and fire shows, along with shisha to unwind under the desert sky.

Activities and inclusions may vary depending on the package selected.

3. Is transportation included in the tour package?

Yes, all our packages include comfortable air-conditioned transportation with pick-up and drop-off from your hotel or chosen location.

4. Are baby seats available on the safari tour?

Yes, baby seats can be provided upon prior request, subject to availability. Please inform us at the time of booking so we can arrange it in advance for your comfort and safety.

5. Are your tours suitable for children or elderly guests?

Yes, we offer family-friendly options and can adjust activity levels upon request to ensure everyone’s comfort and enjoyment.

6. What is included in the tour package?

All our tour packages are designed to provide a complete and memorable experience. They typically include hotel pick-up and drop-off, guided tours, selected activities such as desert safaris, dune bashing, camel riding, sightseeing, meals, and live entertainment.

7. Do you offer group discounts?

Yes, we offer special rates for groups, corporate bookings, school trips, and large families. Occasionally, we also provide seasonal promotions or early-bird discounts for selected tours. Please contact our team directly to plan your perfect trip.

8. Do I need to print my booking confirmation?

No, a digital confirmation on your mobile device is sufficient. Just show it to our guide or staff at the pickup location.

9. What should I bring with me on the tour?

While requirements may vary depending on the tour, we generally recommend bringing comfortable clothing, sunscreen, a hat, water, and a valid ID. Please check the specific tour page for any additional or special requirements.

10. Can I cancel or reschedule my booking?

Yes, you can cancel or reschedule up to 24 hours before your tour. Please check our cancellation policy for details.

11. How can I contact customer support?

You can reach our customer support team via phone, email, or live chat on our website. Our team is available 24/7 to assist you with bookings, questions, or any assistance you may need.